We do not search for or quote these options to you, because this increases the likelihood that you could experience customer service failures such as lost baggage and missed connections.Ģ. Although combining separate one-way tickets usually results in a higher total fare than the one we offer for the same connecting itinerary, it is sometimes possible to find two or more one-way fares at a combined cost that is lower than the lowest fare Delta offers for the connecting itinerary. We do not search for or quote fares for other itineraries. At your request, our Reservation Specialists will quote you the lowest published fare that we offer for the specific airports and type of itinerary that you request. Please note our commitment is to help match you with the best fare product that meets your specific travel needs, which may not always be the lowest fare available. We will disclose on our website, at the ticket counter, or when you call our reservation center to inquire about a fare or make a reservation, that the lowest fare offered by Delta to the general public for the itinerary you have requested may be available elsewhere, if that is the case. Note: The Delta Air Lines Customer Commitment applies to our covered flights operating to, from, or within the U.S., and includes: We have outlined our responsibilities and how we will fulfill them in 12-key points, known as our Customer Commitment. Delta Air Lines intends to ensure that your air travel experience will encompass, to the best of our abilities, the most comprehensive customer service possible.
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